FAQs

All FAQs

  • How do I dispose of the coolants?

    You can recycle the plastic from these packs, but the gel does have to go into the bin once it’s done its job. Don’t try to pour the gel down the sink, as it could block your drains. Have a look at our Packaging Guide for some great ways to reuse our gels.

  • Can I pour the gel content down the drain?

    You can, but we wouldn't recommend it just in case it blocks your drain. However, mix a little salt with the gel solution and it will return to its liquid form, making it safe to pour away!

  • How many coolants should I use?

    The required number of coolants can vary based on the product and the performance that is required. Advice is best given on an individual basis. Subject to appropriate insulation being used, our trials and feedback from customers show excellent results for a minimum of 24 hours up to 72+ hours.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

  • How long will your boxes maintain required temperatures for?

    When used with our long lasting Easi-Chill coolants, our trials and feedback from customers, show excellent results for a minimum of 24 hours up to 48 hours. Request a sample today and trial their performance for yourself!

  • How do I assemble the Easi-Foil Solution?

    For step-by-step instructions on how to assemble the Foil-Box Solution, click on Packaging Guides, and check out our Foil-Box guide.

  • Is the packaging safe for food use?

    Yes, completely. All of our products are manufactured from food grade approved materials.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be supplied flat packed, and will arrive on a wooden pallet that could potentially be up to 2 meters high.

  • How do I see a price list?

    To see a price list contact one of our sales team on the details provided. If products and prices are of interest to you then samples can be arranged.

  • How long will coolants maintain desired temperatures for?

    Subject to appropriate insulation being used, our trials and feedback from customers show excellent results for a minimum of 24 hours up to 72+ hours.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

  • How do I dispose of the coolants?

    You can recycle the plastic from these packs, but the gel does have to go into the bin once it’s done its job. Don’t try to pour the gel down the sink, as it could block your drains. Have a look at our Packaging Guide for some great ways to reuse our gels.

  • Can I pour the gel content down the drain?

    We don't recommend it just in case it blocks your drain however, should you accidentally pour it away, mix a little salt with the gel solution and it will return to its liquid form and will clear up straight away.

  • How many coolants should I use?

    The required number of coolants can vary based on the product and the performance that is required. Advice is best given on an individual basis. Subject to appropriate insulation being used, our trials and feedback from customers show excellent results for a minimum of 24 hours up to 48 hours.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

  • How do I see a price list?

    To see a price list contact one of our sales team on the details provided. If products and prices are of interest to you then samples can be arranged.

  • How long will coolants maintain desired temperatures for?

    Subject to appropriate insulation being used, our trials and feedback from customers show excellent results for up to 12 hours.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

  • How do I see a price list?

    To see a price list contact one of our sales team on the details provided. If products and prices are of interest to you then samples can be arranged.

  • How long will the envelopes hold required temperatures for?

    Our Insulated Envelopes are ideal for overnight shipments of non-critical chilled goods. For a longer lasting performance, we suggest our range of Insulated Boxes.

  • What coolants should I use?

    Our 0.5 Litre Easi-Chill coolant, or our 500g Ice Sheet, both fit nicely into the envelope and will offer up to 24 hours performance.

  • How do I see a price list?

    To see a price list contact one of our sales team on the details provided. If products and prices are of interest to you then samples can be arranged.

  • How long will coolants maintain desired temperatures for?

    Subject to appropriate insulation being used, our trials and feedback from customers show excellent results for a minimum of 24 hours up to 72+ hours.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

  • How long will your boxes maintain required temperatures for?

    When used with our long lasting Easi-Chill coolants, our trials and feedback from customers, show excellent results for a minimum of 24 hours up to 72+ hours. Request a sample today and trial their performance for yourself!

  • Where should I place my coolants in the box?

    Where you place your coolants in the box depends on the results from your testing. Warm air rises, so try to make sure at least one of your coolants is placed on the top of your product.

  • What about delivery?

    Stock items are available 'off the shelf' and can be despatched on a next day delivery service. Deliveries come via courier. Your goods will be on a wooden pallet that could potentially be up to 2 meters high.

Still Need Help?Contact Us Here